Introduction
MCXXII Holdings Inc. ("we," "us," or "our") operates the soundbeing mobile application (the "App"). soundbeing is a sound therapy app that blends immersive travel-inspired soundscapes with therapeutic audio experiences tailored to global locations, helping users achieve relaxation, focus, and wellness. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download, install, or use our App. By using the App, you consent to the practices described in this policy. If you do not agree, please do not use the App.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy within the App or on our website (soundbeing.app) and updating the effective date above. Your continued use of the App after such changes constitutes your acceptance of the revised policy.
Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("personal information"). We minimize data collection to what's necessary for providing our sound therapy services. The types of information we collect include:
Personal Data
Name, email address, and other contact details you provide during account creation or support interactions. Example: When you sign up for early access or subscribe to premium plans, we collect your email to send confirmations and personalized recommendations.
Account and Usage Data
Preferences for soundscapes (e.g., favorite locations like Parisian cafés or Bali beaches), session history (e.g., duration of therapy sessions), and mood tracking inputs. Interactions with features, such as mixes of travel sounds with therapy layers (e.g., theta waves over Nordic winds). Example: We log which location-based blends you play most to suggest similar experiences.
Device Information
Device type (iOS/Android), operating system, unique device identifiers (e.g., advertising ID), IP address, and mobile network details. Example: This helps us optimize App performance and debug issues.
Location Data
Approximate or precise geolocation data from your device, but only with your explicit consent (e.g., via iOS/Android location permissions). We do not collect location data in the background without clear, just-in-time notice and opt-in. Example: If enabled, we use your location to recommend nearby or culturally relevant soundscapes (e.g., urban Tokyo hums if you're in a city), enhancing personalization without constant tracking. We never use it for advertising.
Payment Information
If you purchase plans (e.g., Pro or Ultra tiers), we collect billing details like credit card info and transaction history, processed securely via third-party providers. Example: For a $4.99/mo Pro subscription, we handle one-time processing but do not store full card details.
Communications and Other Data
Information from support requests, feedback, or surveys. Voluntarily shared data, like uploaded personal audio clips for custom mixes. We do not collect sensitive personal information (e.g., health diagnostics, racial/ethnic data) unless you explicitly provide it in feedback, and even then, only with consent. For analytics, we use aggregated, anonymized data that does not identify individuals.
How We Collect Information
- Directly from You: Via App forms, account setup, purchases, or in-App messaging.
- Automatically: Through logs, cookies, pixels, or SDKs (e.g., Firebase for crash reporting) as you interact with the App.
- From Third Parties: Analytics providers (e.g., Google Analytics) or partners (e.g., payment gateways like Stripe) who share usage or transaction data on your behalf. We never purchase personal data from brokers.
For location data specifically: Collection occurs only when you actively enable it (e.g., during a session setup), with clear prompts explaining "We'll use your location to suggest travel sounds nearby — allow or deny?" Background access is disabled by default and requires separate, revocable consent.
How We Use Your Information
We use your information solely to deliver and enhance soundbeing's core value — therapeutic sound journeys inspired by travel:
- Provide and personalize services (e.g., curating Bali wave therapy based on your mood logs).
- Process subscriptions, send receipts, and manage accounts.
- Communicate updates, tips (e.g., "Try this fjord sound for focus"), or support responses — with easy opt-out.
- Analyze usage to improve features (e.g., adding more Andean flutes if popular).
- Ensure security, prevent fraud, and comply with laws (e.g., tax reporting for purchases).
Legal bases (where applicable, e.g., under GDPR): Consent for location/preferences; contract performance for payments; legitimate interests for analytics; legal obligations for retention.
Sharing of Information
We do not sell, rent, or trade your personal information. Sharing is limited to:
- Service Providers: Trusted vendors for hosting (e.g., AWS), analytics (e.g., Amplitude), payments (e.g., Stripe), or support (e.g., Zendesk) — bound by strict confidentiality.
- Partners and Sponsors: Aggregated insights only (e.g., "Top sounds: Paris 30%"), never personal data, unless you opt-in for co-branded experiences.
- Business Transfers: In mergers/acquisitions, with notice to you.
- Legal Needs: To comply with subpoenas, protect rights, or report threats (e.g., abuse).
- With Consent: For any other purpose you approve.
For location data: Shared only with essential providers (e.g., mapping SDKs) for functionality, never for marketing.
Data Retention
We keep your information only as long as needed: Account data is retained until a deletion request or 2 years post-inactivity. Usage logs are kept 12 months for improvements. Payments are retained 7 years for legal/tax compliance. Location data is deleted immediately after a session unless saved in preferences (with consent). Upon request or account closure, we securely delete or anonymize data.
Your Rights and Choices
You control your data. Depending on your location (e.g., CCPA in California, GDPR in EU):
- Access/Copy: View what we hold.
- Correction: Update inaccuracies (e.g., via App settings).
- Deletion: Erase data ("right to be forgotten").
- Opt-Out: Stop marketing, tracking, or location use anytime (App settings or email opt-out).
- Portability: Export your data in a standard format.
- Withdraw Consent: Revoke permissions without penalty.
- Objection/Restriction: Challenge processing for certain uses.
To exercise rights, email hello@mcxxiiventures.io. We'll verify identity and respond within 30–45 days (per law). There is no discrimination for exercising rights. California residents may use the same email; no "sale" of data occurs. Manage cookies/tracking via device settings (e.g., iOS Privacy > Tracking).
Children's Privacy
soundbeing is for users 13+ and not directed at children. We do not knowingly collect data from children under 13. If we discover such data, we'll delete it immediately. For users aged 13–17, features like payments require verifiable parental consent. Please report concerns to us.
International Data Transfers
Data is processed in the US (our primary servers) and may be accessed globally. For EU/EEA users, we use Standard Contractual Clauses and adequacy decisions to ensure GDPR-level protection. We make no transfers to high-risk countries without safeguards.
Security
We prioritize your privacy with encryption (e.g., HTTPS, AES-256 for stored data), role-based and audited access controls, and regular audits and vulnerability scans. In the event of a breach, we notify affected users and authorities within required timelines. No system is foolproof — please use strong passwords and enable 2FA.
Contact Us
Questions? Reach out:
- Email: hello@mcxxiiventures.io
- Mail: MCXXII Holdings Inc., 495 Jackson St #1454, Oakland, CA 94607
We're here to help clarify or address concerns promptly.
Changes to This Privacy Policy
Minor updates may occur without notice; major ones get in-App alerts. Please check back periodically.